By Hui-Chen Chen | Taiwan 

Launched in 2020 by Tzu Chi Foundation, the An-Mei Elderly Care Initiative aims to create “Safer Homes, Beautiful Communities.” A core part of the initiative is a focus on improving household safety through measures such as installing handrails, ramps, and enhanced lighting. After thorough assessment and planning, the volunteers ensure that every step of the process reflects Tzu Chi’s commitment to care and detail. 

A Project with Heart 

"Should I place this handrail further out or is this position okay?" Volunteer Chia-Cheng Tsai patiently asks while making adjustments. | Photo by Hui-Chen Chen | Taiwan | 2024/07 

On July 10 and 11, eight dedicated volunteers from Taichung’s Qingshui District embarked on a mission to bring safety and comfort to the homes of elderly residents. Led by village chief Yue-Juan Chen, a team of volunteers worked tirelessly to address the safety challenges faced by seniors living alone in a rapidly aging society. 

Volunteers Chia-Yang Tsai (left), Chin-Chuan Yang (second from left), and Chia-Cheng Tsai (right) unloading safety equipment to install in a senior's home. | Photo by Hui-Chen Chen | Taiwan | 2024/07 

The volunteers visited households where elderly residents, often living alone, faced daily struggles. One such visit was to Grandma Hsiao (alias), who greeted the team warmly. "Oh! It’s you again! I’ve been waiting for those bathroom handrails you mentioned. Thank you so much!" she exclaimed. 

"I’ve been waiting for this day—thank you, Tzu Chi volunteers!" says Grandma Hsiao. | Photo by Hui-Chen Chen | Taiwan | 2024/07 

For Grandma Hsiao, the visit wasn’t just about the safety measures—it was also a rare opportunity to chat and connect. Volunteer Hui-Chen Chen gently encouraged her, saying, "Grandma, life is precious. Take things slow and enjoy every moment. Don’t forget to step outside and chat with your neighbors when you can." 

Their interaction reflected the deeper purpose of the project: fostering a sense of community and reducing the isolation that many elderly people feel. 

Expertise and Compassion in Action 

LEFT: Volunteer Chia-Yang Tsai chats with seniors, reminiscing about the good old days with warmth and humor. RIGHT: After completing the bathroom handrail installation, Volunteer Chia-Cheng Tsai sweeps the floor, earning heartfelt praise from the seniors. | Photos by Hui-Chen Chen | Taiwan | 2024/07 

Chia-Cheng Tsai brought his years of experience in electrical and plumbing work to the project, ensuring every installation met the highest standards of safety and functionality. With a soft-spoken demeanor, he explained the adjustments to the seniors. "These handrails are positioned for your comfort and safety, making your daily life easier," he reassured them, all while tidying up the work area to leave everything spotless. 

Meanwhile, Chia-Yang Tsai and Hui-Chen Chen chatted with the residents, sharing stories of the old days and inspiring them to stay active. "We are so fortunate to have our health and strength. It’s our duty to use it to help others," Tsai said, echoing the teachings of Master Cheng yen, Tzu Chi’s founder. 

Volunteer Jin-ChuanYang played a vital role in the project, leveraging his skills in welding and construction. Fresh off a month-long effort repairing earthquake-damaged homes in Hualien, he seamlessly transitioned to assisting with the installations in Qingshui. His expertise was indispensable, from precise measurements to smooth execution.  

After volunteering at Taichung Tzu Chi Hospital, Jin-Chuan Yang (right) calls in: "Where are you? I’m coming to help!" His eagerness keeps the project moving forward. | Photo by Hui-Chen Chen | Taiwan | 2024/07 

On the second day, despite having additional commitments to volunteer at Taichung Tzu Chi Hospital, Jin-Chuan returned promptly to assist after finishing his duties. "Two pairs of hands make the work faster and safer," he remarked, embodying the spirit of teamwork. 

The efforts of the volunteers didn’t go unnoticed by the local community. Village chief Yue-Chuan Chen coordinated with neighborhood leaders, ensuring the volunteers had support at every step. These leaders, always attentive, reminded the team to stay hydrated during the hot summer days. The volunteers, in turn, expressed gratitude for the collaboration. 

Love in Action 

Over two days, the team completed installations in 25 homes. Working tirelessly in the heat, they delivered safety and peace of mind to elderly residents who now have safer living environments. The gratitude of the beneficiaries was palpable. 

"How much does this cost?" one senior asked, surprised by the kindness shown. Chia-Yang replied with a smile, "It’s free. Our master doesn’t want seniors living alone with a lack of safety measures at home. This is part of the ‘Safer Homes, Beautiful Communities’ initiative." 

Village chief Yue-Chuan Chen holds a donated coin bank from Grandma Jin to show here gratitude and wish to help others. | Photo by Hui-Chen Chen | Taiwan | 2024/07 

One resident, Grandma Jin (alias), was so moved by the gesture that she donated her savings in a small coin bank to Tzu Chi. "You’ve given your time and effort; this is my little way of saying thank you," she said, embodying the spirit of paying kindness forward. 

Spreading Compassion 

Village chief Yue-Chuan Chen (right) expresses gratitude: "Thank you, Tzu Chi volunteers, for helping the seniors and vulnerable residents in our community have safer homes." | Photo by Hui-Chen Chen | Taiwan | 2024/07

The An-Mei initiative isn’t just about creating safer homes, it’s a testament to the power of compassion and community. By addressing the practical needs of seniors and fostering human connection, Tzu Chi volunteers are creating not just safer homes but also warmer hearts. 

As village chief Yue-Chuan Chen aptly put it, "This project prevents accidents and makes life more comfortable for seniors living alone. But above all, it spreads the energy of love." 

Through their unwavering dedication, Tzu Chi volunteers are lighting the way toward a brighter, safer future for all.