Tzu Chi volunteers carefully planned the venue layout and clinic setup, transporting equipment to the site days in advance to test for power load and minimize the risk of outages, ensuring smooth operations throughout the event. | Photo: Betty Lin (林美鳳)

A New Chapter of Care in Dundas

On August 30 and 31, 2025, the Dundas Community Center in Sydney opened its doors to host its first-ever free dental clinic. For many local residents, this event was more than just a chance to see a dentist—it was a rare opportunity to receive essential care in a supportive environment. The area, home to many low-income families and individuals facing challenges such as substance abuse, has long struggled with access to affordable dental services.

Community manager Trish recalled the excitement when the invitation to host the clinic first arrived. “Most of our clients haven’t seen a dentist in years. Being able to offer this in our center was something we all looked forward to,” she said. The anticipation was palpable, especially among those who had been waiting for such a service.

Thoughtful Preparation for a Seamless Experience

Preparation for the clinic began days in advance. Volunteers transported medical equipment from Brisbane, carefully planned the layout of nine treatment rooms, and ensured the venue’s power supply could handle the demands of the clinic. Meals and snacks were lovingly prepared, with volunteers providing everything from steamed buns to fresh fruit, ensuring both patients and helpers felt cared for throughout the event.

Despite meticulous planning, the team encountered unexpected challenges. The lack of internet connection in the upstairs area forced a last-minute relocation of the registration desk, and volunteers took turns staying overnight to safeguard equipment in the chilly 9°C evenings. These efforts ensured that the clinic ran smoothly and safely for everyone involved.

Reaching Those Most in Need

Over two days, 124 residents received free dental care, including Aboriginal Australians, survivors of domestic violence, and refugees. Many shared how the clinic filled a critical gap left by long waiting lists for public dental care and the high cost of private treatment.

For Akhgar and his wife, Afghan immigrants, the clinic brought a sense of relief and gratitude. “This isn’t just a check-up—it’s a long-awaited peace of mind,” they shared. Prasad, a Fijian-Australian, described the experience as “not just treatment, but an inspiration for the soul,” and made a donation to support future efforts.

Abdul, a visually impaired resident from Bangladesh, overcame his fear of dental cleaning thanks to the supportive environment. “From registration to treatment, every step felt reassuring. I could finally see hope,” he said, expressing his determination to become more independent and give back to the community.For Akhgar and his wife, Afghan immigrants, the clinic brought a sense of relief and gratitude. “This isn’t just a check-up—it’s a long-awaited peace of mind,” they shared. Prasad, a Fijian-Australian, described the experience as “not just treatment, but an inspiration for the soul,” and made a donation to support future efforts.

Building Trust and Community

The event also fostered a sense of trust and connection. Many patients noted how the dental team took time to explain each procedure, easing anxieties for those who had negative experiences in the past. Community manager Trish highlighted this as the most appreciated aspect of the clinic, saying, “Some residents told us this was the best dental experience they’ve ever had.

The clinic’s impact extended beyond dental care. Residents and volunteers alike contributed to a spirit of giving, with some patients making donations to support others affected by recent floods. The event also saw the involvement of multiple generations, with young volunteers and dental students working alongside experienced practitioners, ensuring the tradition of service continues.

A Lasting Legacy of Compassion

The success of the Dundas dental clinic was made possible by the collaboration between the community center, Sydney and Brisbane-based medical professionals, and dedicated volunteers. Dr. Stephen Pak (朴士德), a long-time supporter, reflected on the joy of helping others and the importance of passing on this spirit to the next generation. His son, Dr. Jeremy Pak (朴傑瑞), and daughter-in-law, Dr. Selina Liu (劉思琳), joined him in serving patients, making the experience even more meaningful.

The event concluded with gratitude from both organizers and participants. Community leaders expressed hope for continued collaboration, and plans are already underway for next year’s clinic. As Trish put it, “If it weren’t for you, this change wouldn’t have happened. We can’t wait to welcome you back next year.”

The Dundas dental clinic stands as a testament to what can be achieved when a community comes together to care for its most vulnerable members. The warmth and trust built during these two days will continue to inspire and uplift, lighting the way for future acts of kindness.


Written by Hui-Ling Chen (陳蕙玲), Sunny Pi (皮賢慧), Betty Lin (林美鳳)

Source: 雪梨登達斯社區中心 首次牙醫義診