By Fernanda Wu, Hsiu-Lin Wu | Chile 

In February 2024, devastating wildfires swept through Viña del Mar, Chile, destroying homes, livelihoods, and communities. Amid this tragedy, Tzu Chi volunteers stepped forward, tirelessly providing support to survivors through 14 visits over six months. From initial emergency relief to meticulous follow-ups, the team demonstrated unwavering dedication to helping those in need. 

On October 17, the final round of cash card distribution marked the culmination of this compassion-driven effort. However, it was more than just an event—it was a testament to the enduring power of love and resilience in the face of adversity. 

Compassion Without Boundaries 

At 9 a.m., five Tzu Chi volunteers, including Fernanda Wu and her husband, Chin-Chiu Liao, departed from Maipu for Viña del Mar. Despite a two-hour journey along dusty roads, their resolve remained steadfast. 

The event took place at a local chess club, where volunteers were joined by former councilor Manuel Rodrigo, who, despite battling a severe cold, reflected the shared commitment to aiding survivors. "Tzu Chi's September distributions reached 1,197 families across Independencia, Limonares, and Quilpué. Today, we are here because Tzu Chi never forgets those still in need," Rodrigo said. 

Stories of Survival and Gratitude 

Among the recipients was an elderly woman whose small store had been reduced to ashes during the wildfires. Tearfully, she shared her struggles: "This card is a lifeline. It allows me to buy essentials like a refrigerator and food, helping me rebuild my life." 

Another survivor, Mayerlin, a Venezuelan immigrant and single mother, has endured relentless challenges, including skin cancer and raising a child with special needs. Moved by the support, she said, "Your help is like rain in a drought. It brings hope when life feels unbearable." 

Mauricio, a former rescue volunteer who had aided disaster survivors in Haiti and Valparaíso, stood on the other side of aid for the first time. "Life is a circle," he said. "Today, I stand where those I once helped stood." His reflection encapsulated the profound cycle of giving and receiving. 

Extending Love Through Action 

During the event, volunteers explained the significance of Tzu Chi’s bamboo bank tradition, emphasizing how small acts of giving accumulate to create meaningful change. Inspired by this message, many survivors, including Natalia, donated to the bamboo bank. As she placed her contribution, she said, "Thank you, Tzu Chi, for not forgetting us. I want to help others, just as you have helped me." 

Volunteers also shared a letter from Master Cheng Yen, conveying her heartfelt concern and unwavering compassion for the survivors. The message deeply resonated with recipients, reinforcing their connection to a global network of love and care. 

Relief Through Persistence 

The journey to provide relief was anything but simple. Volunteer In-Ling Yang reflected on the challenges: "This six-month effort was a collective labor of love. It’s not just one person’s effort but the strength of many coming together. From conducting site visits and assessments to coordinating with supermarkets for cash card use, every step was a testament to teamwork." 

Despite limited resources, the volunteers’ determination ensured no one in need was overlooked. Following the September distribution, 48 cash cards remained unclaimed due to recipients being unreachable or deceased. Volunteers meticulously re-evaluated and redistributed these cards to 15 additional families in Viña del Mar and Quilpué. 

A Brighter Future 

The final cash card distribution symbolized more than material aid; it represented a beacon of hope for survivors rebuilding their lives. For Fresia, who lost everything in the fires, the support was life-changing. "This is a gift from heaven," she said. 

As the event concluded, Mauricio’s words left a lasting impression: "Helping others is the greatest joy. Now, it’s my turn to accept help and move forward with hope." 

Through persistence, compassion, and the strength of community, Tzu Chi’s efforts in Chile illuminated the path to recovery for wildfire survivors. Their work underscored a universal truth: that love and kindness can heal even the deepest wounds, creating ripples of hope that transcend borders and lives.