By Dina Chung
In the mountainous region of Patagonia, Argentina, communities devastated by wildfires in December 2024 are slowly finding strength to rebuild. Guided by love, resilience, and support from near and far, hope is returning to those who lost everything. In March 2025, Tzu Chi volunteers returned to Epuyén and El Bolsón to deliver more than just supplies—they delivered comfort, solidarity, and a renewed sense of community.
From the Capital to the Mountains: A Journey of Love
On March 15, volunteers arrived in Epuyén, where firefighters warmly welcomed them and helped set up the venue. Local volunteers including Eugenia and Daiana joined hands to prepare for the distribution, organizing blankets, school bags, stationery, and supermarket gift cards. Each item was a symbol of care meant to restore dignity and relief to wildfire survivors.
Despite the 29°C heat, firefighters erected tents and set out chairs to ensure everyone could wait comfortably. Inside, volunteer Ben Hui introduced Tzu Chi’s bamboo bank philosophy, sharing words of love and compassion from Master Cheng Yen and supporters around the globe.

Comforting Words and Compassionate Giving
Before the distribution began, volunteer Shu-Yu Chiu shared, “Water and fire may be ruthless, but humanity is filled with love. These donations were gathered with care in the capital, and we bring them here to offer warmth. If this love moves you, we hope you’ll pass it on to someone else in need.” Her words brought applause—and tears. Many survivors were visibly moved.
Stories of Resilience
Among the attendees was Remigio, an Indigenous community leader whose own home had burned down. Still, he stood tall and encouraged his neighbors: “Don’t be discouraged. We must stay strong and look ahead.” Gustavo, another survivor, had been combing the ashes for salvageable materials when a friend gently urged him, “Don’t look for the past—look toward tomorrow and your family.”
When the melody of the song 'Love and Care' filled the air, many were overcome with emotion. Hands joined in prayer, and a sense of unity enveloped the venue. Despite their hardships, some residents approached the donation box, hoping to help others affected by floods in Bahía Blanca. Even in suffering, they chose generosity.

Relief Reaches Mallín Ahogado
The next day, March 16, volunteers traveled to Mallín Ahogado in El Bolsón. This was not their first visit—since 2021, when wildfires destroyed over 200 homes, Tzu Chi has supported the area with medical supplies, firefighting gear, fire-resistant boots, and a 4x4 vehicle for rescue missions. These long-standing ties made the return even more heartfelt.

At the March 16 distribution, survivors received blankets, school supplies, and gift cards. With temperatures swinging dramatically between day and night in the mountains, each family received one warm blanket. Volunteers also explained how to use the gift cards and verified identities to ensure an organized process.
Acts of Kindness, Big and Small
Freshly baked bread, donated by the family of a local firefighter, added a personal touch to the event. Mayor José of Epuyén also made an appearance, expressing gratitude for Tzu Chi’s support and sharing that the local government had already provided building materials to 60 families to assist with reconstruction.
Children beamed as they opened new school bags and stationery. A young girl shyly bowed in gratitude, while a boy excitedly showed his gift to his mother. These small moments reflected a deep sense of appreciation and new beginnings.
Moving Forward Together

Volunteer Eugenia expressed what many felt: “I came here full of gratitude. Seeing survivors smile again after such loss fills me with joy.” From Epuyén to El Bolsón, every step in the relief effort was taken with love, respect, and the hope of rebuilding not just homes, but lives.
Through continued efforts, Tzu Chi remains committed to walking alongside Patagonia’s survivors—ensuring they know they’re never alone.