In late November 2025, extreme rainfall and Cyclone Senyar triggered devastating floods and landslides across North Sumatra, Indonesia. Despite the challenging conditions, Tzu Chi volunteers from Medan and Aceh continued their relief work into early December, reaching out to communities in distress. Their efforts delivered not just material aid, but also warmth and hope to those affected.

Reaching remote villages in Aceh

On December 2, 2025, Aceh volunteers traveled to Cot Gadong village in Aceh Province, a coastal area significantly impacted by the floods. The village, located some distance from major towns, presented accessibility challenges due to floodwaters and accumulated debris on roads. Volunteers meticulously planned their route to ensure supplies could reach the affected areas.

Nighttime temperatures in the disaster zone were low, and mosquito infestations were rampant, causing considerable discomfort for many survivors in temporary shelters. Recognizing these immediate needs, volunteers specifically prepared tarpaulins and blankets. These items aimed to help residents ward off the cold and reduce mosquito bites, offering a measure of stability and comfort in a difficult environment.

Beyond the distribution of supplies, volunteers offered warm embraces and heartfelt greetings, listening attentively to the survivors’ stories. These moments of genuine connection conveyed a powerful message: even in remote areas, people were not alone, and there were those willing to cross distances to offer support.

Wading through waters in Deli Serdang

On the same day, another group of Medan volunteers extended their care to Sugiharjo village and Tanjung Sari village in Deli Serdang Regency.

With floodwaters still reaching knee-deep, volunteers carefully carried boxes of supplies, wading through the murky water to deliver them directly to survivors’ homes. Due to the difficult terrain, everyone moved slowly and cautiously, ensuring their safety and the integrity of the aid. Their determination ensured that care was not interrupted by the high waters.

During the distribution, volunteers took the time to check on the survivors, asking about their well-being and whether they lacked any necessities. These brief conversations and blessings offered more than just material provisions; they provided a sense of being cared for and accompanied. Even standing in the turbid water, the exchange of glances between volunteers and survivors reflected sincerity and gratitude, bringing a measure of peace and strength during a challenging post-disaster period.

In Tanjung Sari village, the floodwaters had not yet receded. Nicholas Leonardi (李宥鬆), the coordinator for the relief activities, led volunteers through the water to reach the survivors’ homes. “Initially, I was a bit worried,” Li said, “but everyone’s spirit was incredibly moving. They worked together selflessly, all to help the survivors.”

Juli, a 68-year-old survivor, was moved to tears upon seeing the volunteers wade through the water to deliver supplies and care. After being confined for nearly a week, she received bread and expressed her gratitude, saying, “I don’t know what to say. I also received help. I hope everyone stays safe and healthy.”

The floods brought destruction, but they also revealed the strength of mutual support. Volunteers, step by step, overcame distance and difficulty to deliver supplies and care directly to those in need. These seemingly ordinary actions coalesced into the warmest support during the aftermath of the disaster. May every act of kindness accompany the affected communities through their difficult times, guiding them towards rebuilding and stability, and may love and care continue to flow, bringing hope to the land after the storms.

Written by Sani Husiana Alisani (郭春霞)